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Refund Policy




WEBSITE REFUND POLICY


At Healthy Pet Center we want you to be 100% satisfied with your purchase, but we recognize that things don’t always work out exactly the way you planned.

We will happily accept returns within 30 days of the purchase date, for a complete refund.  We only ask that the merchandise be unused, in the original packaging, and in the condition in which it was received.

Refunds will be issued within 5 days of the receipt of your return, and will be issued in the original form of payment.

We will be happy to pay return shipping costs in the following circumstances:

*If the wrong item is shipped

*If the product is defective or damaged upon receipt

Healthy Pet Center will not be responsible for return shipping in cases of general dissatisfaction or consumer regret.

To return your item(s), simply email healthypet.center@yahoo.com (preferred), or call (518) 785-7387 for a Return Authorization number, and instructions.

RISK OF LOSS

The risk of loss and title for a purchased item passes to the consumer upon delivery to the shipping carrier.

We do not take title to returned items until they arrive at our facility.